SAIVA AI uses a scheme known as One Time Password (OTP) for authentication. This relieves the user from remembering easy-to-forget passwords while maintaining a high level of security. OTP is being used by both the MySAIVA Web Portal and the MySAIVA Mobile App.
The SAIVA AI OTP is 6 digit long and is received via an email message. From the moment you request access, you have 15 minutes to use the received OTP to in order to authenticate successfully.